Incidents | IntelligenceBank Incidents reported on status page for IntelligenceBank https://status-page.intelligencebank.com/ https://d1lppblt9t2x15.cloudfront.net/logos/2f219b4e12b3caf85c02e19e9df44162.png Incidents | IntelligenceBank https://status-page.intelligencebank.com/ en IntelligenceBank Web Site recovered https://status-page.intelligencebank.com/ Fri, 05 Dec 2025 09:12:55 +0000 https://status-page.intelligencebank.com/#61c25fc708b58ab9c8c5e1fc82d46612594e1c8a5a3e7a744e1a78484437d942 IntelligenceBank Web Site recovered IntelligenceBank Web Site went down https://status-page.intelligencebank.com/ Fri, 05 Dec 2025 08:48:48 +0000 https://status-page.intelligencebank.com/#61c25fc708b58ab9c8c5e1fc82d46612594e1c8a5a3e7a744e1a78484437d942 IntelligenceBank Web Site went down EU API recovered https://status-page.intelligencebank.com/ Fri, 05 Dec 2025 00:21:48 +0000 https://status-page.intelligencebank.com/#adf9f5c90541c7ca8f82178a131c5b909a33606fec24f85e5c53f35f5daef777 EU API recovered EU Web recovered https://status-page.intelligencebank.com/ Fri, 05 Dec 2025 00:21:40 +0000 https://status-page.intelligencebank.com/#a862b7e0590dbee663454ed4d122e7394e9d5f61cd8277d4bea7c5208b8c6c3e EU Web recovered EU API went down https://status-page.intelligencebank.com/ Fri, 05 Dec 2025 00:20:47 +0000 https://status-page.intelligencebank.com/#adf9f5c90541c7ca8f82178a131c5b909a33606fec24f85e5c53f35f5daef777 EU API went down EU Web went down https://status-page.intelligencebank.com/ Fri, 05 Dec 2025 00:20:38 +0000 https://status-page.intelligencebank.com/#a862b7e0590dbee663454ed4d122e7394e9d5f61cd8277d4bea7c5208b8c6c3e EU Web went down CA Web recovered https://status-page.intelligencebank.com/ Fri, 21 Nov 2025 02:23:48 +0000 https://status-page.intelligencebank.com/#fe79a522fd366808e1137827c080e7020cedf4f8180f0de0f7495467c44928e9 CA Web recovered CA API recovered https://status-page.intelligencebank.com/ Fri, 21 Nov 2025 02:22:03 +0000 https://status-page.intelligencebank.com/#66c6aea9304316ff93597dc5496e1d03cf77b43c9ff56ee8775a87cbaa980403 CA API recovered CA Web went down https://status-page.intelligencebank.com/ Fri, 21 Nov 2025 02:21:23 +0000 https://status-page.intelligencebank.com/#fe79a522fd366808e1137827c080e7020cedf4f8180f0de0f7495467c44928e9 CA Web went down CA API went down https://status-page.intelligencebank.com/ Fri, 21 Nov 2025 02:21:03 +0000 https://status-page.intelligencebank.com/#66c6aea9304316ff93597dc5496e1d03cf77b43c9ff56ee8775a87cbaa980403 CA API went down US API recovered https://status-page.intelligencebank.com/ Wed, 19 Nov 2025 03:30:19 +0000 https://status-page.intelligencebank.com/#a14d1ff207e4c46f289e7b2639048e0a6a9564a18a7f6f2ff05e60c17431082d US API recovered US API went down https://status-page.intelligencebank.com/ Wed, 19 Nov 2025 03:30:01 +0000 https://status-page.intelligencebank.com/#a14d1ff207e4c46f289e7b2639048e0a6a9564a18a7f6f2ff05e60c17431082d US API went down CA API recovered https://status-page.intelligencebank.com/ Wed, 19 Nov 2025 02:18:00 +0000 https://status-page.intelligencebank.com/#1eb12dc7d106ee44f874a1f1bd7416e4f7ae41eda70e46a6f56ec933a30ddcd8 CA API recovered CA API went down https://status-page.intelligencebank.com/ Wed, 19 Nov 2025 02:17:29 +0000 https://status-page.intelligencebank.com/#1eb12dc7d106ee44f874a1f1bd7416e4f7ae41eda70e46a6f56ec933a30ddcd8 CA API went down AU Web recovered https://status-page.intelligencebank.com/ Tue, 18 Nov 2025 23:38:10 +0000 https://status-page.intelligencebank.com/#0c7ee0b5a0dec53451a609b1eb47540fc882e544705bfafeca4970f63cf41063 AU Web recovered AU Web went down https://status-page.intelligencebank.com/ Tue, 18 Nov 2025 23:34:37 +0000 https://status-page.intelligencebank.com/#0c7ee0b5a0dec53451a609b1eb47540fc882e544705bfafeca4970f63cf41063 AU Web went down CA Web recovered https://status-page.intelligencebank.com/ Thu, 06 Nov 2025 02:24:32 +0000 https://status-page.intelligencebank.com/#2d1978209714c906440cf290416c12b3f01fa259a09d02e1ac72a5df4c691c4f CA Web recovered CA Web went down https://status-page.intelligencebank.com/ Thu, 06 Nov 2025 02:22:34 +0000 https://status-page.intelligencebank.com/#2d1978209714c906440cf290416c12b3f01fa259a09d02e1ac72a5df4c691c4f CA Web went down US API recovered https://status-page.intelligencebank.com/ Sat, 01 Nov 2025 21:59:42 +0000 https://status-page.intelligencebank.com/#07d8abc3d8457cb91f28b0be18790136d5dd85def9bce798e7b601295f94281b US API recovered US API went down https://status-page.intelligencebank.com/ Sat, 01 Nov 2025 21:59:39 +0000 https://status-page.intelligencebank.com/#07d8abc3d8457cb91f28b0be18790136d5dd85def9bce798e7b601295f94281b US API went down EU API recovered https://status-page.intelligencebank.com/ Wed, 29 Oct 2025 00:22:32 +0000 https://status-page.intelligencebank.com/#747b3a5dc8e8fa7301e817880e741a75f9e317705c8b33f1a2bec3104c891518 EU API recovered EU API went down https://status-page.intelligencebank.com/ Wed, 29 Oct 2025 00:20:44 +0000 https://status-page.intelligencebank.com/#747b3a5dc8e8fa7301e817880e741a75f9e317705c8b33f1a2bec3104c891518 EU API went down IntelligenceBank Web Site recovered https://status-page.intelligencebank.com/ Fri, 03 Oct 2025 13:03:45 +0000 https://status-page.intelligencebank.com/#7570b848ed2d20f942980f768644589f71fbc15e62ad24f0348b100f7b0ffe48 IntelligenceBank Web Site recovered IntelligenceBank Web Site went down https://status-page.intelligencebank.com/ Fri, 03 Oct 2025 12:49:43 +0000 https://status-page.intelligencebank.com/#7570b848ed2d20f942980f768644589f71fbc15e62ad24f0348b100f7b0ffe48 IntelligenceBank Web Site went down Partial Downtime with Content Risk Reviews https://status-page.intelligencebank.com/incident/736824 Thu, 02 Oct 2025 17:48:00 -0000 https://status-page.intelligencebank.com/incident/736824#58d5bbcf6543f330d46fd059b495f611685f60e6b245a4109d05bce256752e0f From 11:25 pm October 2, 2025 AEST to 03:48 am October 3, 2025, there was a partial failure of content risk reviews due to an issue with our external virus scanning software. A patch was released within the standard SLA window. Partial Downtime with Content Risk Reviews https://status-page.intelligencebank.com/incident/736824 Thu, 02 Oct 2025 17:48:00 -0000 https://status-page.intelligencebank.com/incident/736824#58d5bbcf6543f330d46fd059b495f611685f60e6b245a4109d05bce256752e0f From 11:25 pm October 2, 2025 AEST to 03:48 am October 3, 2025, there was a partial failure of content risk reviews due to an issue with our external virus scanning software. A patch was released within the standard SLA window. Partial Downtime with Content Risk Reviews https://status-page.intelligencebank.com/incident/736824 Thu, 02 Oct 2025 17:48:00 -0000 https://status-page.intelligencebank.com/incident/736824#58d5bbcf6543f330d46fd059b495f611685f60e6b245a4109d05bce256752e0f From 11:25 pm October 2, 2025 AEST to 03:48 am October 3, 2025, there was a partial failure of content risk reviews due to an issue with our external virus scanning software. A patch was released within the standard SLA window. Partial Downtime with Content Risk Reviews https://status-page.intelligencebank.com/incident/736824 Thu, 02 Oct 2025 17:48:00 -0000 https://status-page.intelligencebank.com/incident/736824#58d5bbcf6543f330d46fd059b495f611685f60e6b245a4109d05bce256752e0f From 11:25 pm October 2, 2025 AEST to 03:48 am October 3, 2025, there was a partial failure of content risk reviews due to an issue with our external virus scanning software. A patch was released within the standard SLA window. Partial Downtime with Content Risk Reviews https://status-page.intelligencebank.com/incident/736824 Thu, 02 Oct 2025 17:48:00 -0000 https://status-page.intelligencebank.com/incident/736824#58d5bbcf6543f330d46fd059b495f611685f60e6b245a4109d05bce256752e0f From 11:25 pm October 2, 2025 AEST to 03:48 am October 3, 2025, there was a partial failure of content risk reviews due to an issue with our external virus scanning software. A patch was released within the standard SLA window. Partial Downtime with Content Risk Reviews https://status-page.intelligencebank.com/incident/736824 Thu, 02 Oct 2025 17:48:00 -0000 https://status-page.intelligencebank.com/incident/736824#58d5bbcf6543f330d46fd059b495f611685f60e6b245a4109d05bce256752e0f From 11:25 pm October 2, 2025 AEST to 03:48 am October 3, 2025, there was a partial failure of content risk reviews due to an issue with our external virus scanning software. A patch was released within the standard SLA window. Partial Downtime with Content Risk Reviews https://status-page.intelligencebank.com/incident/736824 Thu, 02 Oct 2025 17:48:00 -0000 https://status-page.intelligencebank.com/incident/736824#58d5bbcf6543f330d46fd059b495f611685f60e6b245a4109d05bce256752e0f From 11:25 pm October 2, 2025 AEST to 03:48 am October 3, 2025, there was a partial failure of content risk reviews due to an issue with our external virus scanning software. A patch was released within the standard SLA window. Partial Downtime with Content Risk Reviews https://status-page.intelligencebank.com/incident/736824 Thu, 02 Oct 2025 17:48:00 -0000 https://status-page.intelligencebank.com/incident/736824#58d5bbcf6543f330d46fd059b495f611685f60e6b245a4109d05bce256752e0f From 11:25 pm October 2, 2025 AEST to 03:48 am October 3, 2025, there was a partial failure of content risk reviews due to an issue with our external virus scanning software. A patch was released within the standard SLA window. AU Web recovered https://status-page.intelligencebank.com/ Thu, 25 Sep 2025 04:34:43 +0000 https://status-page.intelligencebank.com/#f5a17e4a0d4e0cc1e13a384fcc971aa145591a7743824228ee3fc1ce97ca7437 AU Web recovered AU Web went down https://status-page.intelligencebank.com/ Thu, 25 Sep 2025 04:34:26 +0000 https://status-page.intelligencebank.com/#f5a17e4a0d4e0cc1e13a384fcc971aa145591a7743824228ee3fc1ce97ca7437 AU Web went down CA API recovered https://status-page.intelligencebank.com/ Tue, 23 Sep 2025 03:16:08 +0000 https://status-page.intelligencebank.com/#976c89359d28b0253935be987aaa877c3502d32e49e74dc7c349c06a5ee28322 CA API recovered CA API went down https://status-page.intelligencebank.com/ Tue, 23 Sep 2025 03:15:08 +0000 https://status-page.intelligencebank.com/#976c89359d28b0253935be987aaa877c3502d32e49e74dc7c349c06a5ee28322 CA API went down EU Web recovered https://status-page.intelligencebank.com/ Tue, 23 Sep 2025 01:20:53 +0000 https://status-page.intelligencebank.com/#6ea39ae8e3409ff370e505363ec5256d0d0f4bea0a2aed18b922786b38429263 EU Web recovered EU Web went down https://status-page.intelligencebank.com/ Tue, 23 Sep 2025 01:18:36 +0000 https://status-page.intelligencebank.com/#6ea39ae8e3409ff370e505363ec5256d0d0f4bea0a2aed18b922786b38429263 EU Web went down US Backend systems upgrades https://status-page.intelligencebank.com/incident/626828 Mon, 11 Aug 2025 12:00:00 -0000 https://status-page.intelligencebank.com/incident/626828#42b77ee657729cb7334d0e75e6e32f6c01a482f183a720fb044a852de71bf961 Maintenance completed US Backend systems upgrades https://status-page.intelligencebank.com/incident/626828 Mon, 11 Aug 2025 12:00:00 -0000 https://status-page.intelligencebank.com/incident/626828#42b77ee657729cb7334d0e75e6e32f6c01a482f183a720fb044a852de71bf961 Maintenance completed US Backend systems upgrades https://status-page.intelligencebank.com/incident/626828 Mon, 11 Aug 2025 10:00:00 -0000 https://status-page.intelligencebank.com/incident/626828#3f6dd1df00f97e2f6c16de763e20542fce00c26142ae1d0fc9be2e7ef62aab01 Several servers in the backend are being upgraded. There may be short outages during the maintenance period. US Backend systems upgrades https://status-page.intelligencebank.com/incident/626828 Mon, 11 Aug 2025 10:00:00 -0000 https://status-page.intelligencebank.com/incident/626828#3f6dd1df00f97e2f6c16de763e20542fce00c26142ae1d0fc9be2e7ef62aab01 Several servers in the backend are being upgraded. There may be short outages during the maintenance period. AU Backend systems upgrades https://status-page.intelligencebank.com/incident/626821 Sun, 10 Aug 2025 02:00:00 -0000 https://status-page.intelligencebank.com/incident/626821#4b0ccd1a55dc0194e6273fa5bf2fefcf824a3693f9b023a9effd46bf55c90612 Maintenance completed AU Backend systems upgrades https://status-page.intelligencebank.com/incident/626821 Sun, 10 Aug 2025 02:00:00 -0000 https://status-page.intelligencebank.com/incident/626821#4b0ccd1a55dc0194e6273fa5bf2fefcf824a3693f9b023a9effd46bf55c90612 Maintenance completed AU Backend systems upgrades https://status-page.intelligencebank.com/incident/626821 Sun, 10 Aug 2025 00:00:00 -0000 https://status-page.intelligencebank.com/incident/626821#4115394f01c5b81c5e85c1bd4a861fa2bbe97cd211128710dc8da695de63c86e Several servers in the backend are being upgraded. AU Backend systems upgrades https://status-page.intelligencebank.com/incident/626821 Sun, 10 Aug 2025 00:00:00 -0000 https://status-page.intelligencebank.com/incident/626821#4115394f01c5b81c5e85c1bd4a861fa2bbe97cd211128710dc8da695de63c86e Several servers in the backend are being upgraded. CA Backend systems upgrades https://status-page.intelligencebank.com/incident/626819 Mon, 04 Aug 2025 04:00:00 -0000 https://status-page.intelligencebank.com/incident/626819#59798f8ce80e010c95c6b44e88ccf3f4f6fb9c7c21b2503843cc1f20f6d8b41a Maintenance completed CA Backend systems upgrades https://status-page.intelligencebank.com/incident/626819 Mon, 04 Aug 2025 04:00:00 -0000 https://status-page.intelligencebank.com/incident/626819#59798f8ce80e010c95c6b44e88ccf3f4f6fb9c7c21b2503843cc1f20f6d8b41a Maintenance completed CA Backend systems upgrades https://status-page.intelligencebank.com/incident/626819 Mon, 04 Aug 2025 01:00:00 -0000 https://status-page.intelligencebank.com/incident/626819#03b7df602197612749b3811aa53f4866d377947f73a6cabeb04cb30896a2e679 Several servers in the backend are being upgraded. CA Backend systems upgrades https://status-page.intelligencebank.com/incident/626819 Mon, 04 Aug 2025 01:00:00 -0000 https://status-page.intelligencebank.com/incident/626819#03b7df602197612749b3811aa53f4866d377947f73a6cabeb04cb30896a2e679 Several servers in the backend are being upgraded. EU Backend systems upgrades https://status-page.intelligencebank.com/incident/625407 Mon, 04 Aug 2025 01:00:00 -0000 https://status-page.intelligencebank.com/incident/625407#0200de92d06bd6a68613d965852a2ea52a167da81fed02ef6b49b11d9424b21b Maintenance completed EU Backend systems upgrades https://status-page.intelligencebank.com/incident/625407 Mon, 04 Aug 2025 01:00:00 -0000 https://status-page.intelligencebank.com/incident/625407#0200de92d06bd6a68613d965852a2ea52a167da81fed02ef6b49b11d9424b21b Maintenance completed EU Backend systems upgrades https://status-page.intelligencebank.com/incident/625407 Sun, 03 Aug 2025 23:00:00 -0000 https://status-page.intelligencebank.com/incident/625407#cd67ff85c46cb272dd1146cee64397c899b499c73f2c1a7e41155b8c56ddd966 Several servers in the backend are being updated. EU Backend systems upgrades https://status-page.intelligencebank.com/incident/625407 Sun, 03 Aug 2025 23:00:00 -0000 https://status-page.intelligencebank.com/incident/625407#cd67ff85c46cb272dd1146cee64397c899b499c73f2c1a7e41155b8c56ddd966 Several servers in the backend are being updated. Intermittent slow response https://status-page.intelligencebank.com/incident/615926 Tue, 08 Jul 2025 04:10:00 -0000 https://status-page.intelligencebank.com/incident/615926#659b990fb5f4135d95721a638132a9b12b84ba3c006f8e56e1fc44df9ffe2027 There were intermittent slow responses from around 1pm to 2pm across the platform caused by a network issue affecting one of the search servers. This has now been resolved. Difficulty uploading files https://status-page.intelligencebank.com/incident/606119 Tue, 10 Jun 2025 06:30:00 -0000 https://status-page.intelligencebank.com/incident/606119#1b85e913cf5e85e23ba97de565e31c34200b30c927a91a276987a60e0d1acf39 several customers reporting slow processing on site and an inability to upload files. Initial investigation points to a low level network issue. Difficulty uploading files https://status-page.intelligencebank.com/incident/606119 Tue, 10 Jun 2025 06:30:00 -0000 https://status-page.intelligencebank.com/incident/606119#1b85e913cf5e85e23ba97de565e31c34200b30c927a91a276987a60e0d1acf39 several customers reporting slow processing on site and an inability to upload files. Initial investigation points to a low level network issue.