Incidents | IntelligenceBank Incidents reported on status page for IntelligenceBank https://status-page.intelligencebank.com/ https://d1lppblt9t2x15.cloudfront.net/logos/2f219b4e12b3caf85c02e19e9df44162.png Incidents | IntelligenceBank https://status-page.intelligencebank.com/ en CA Web recovered https://status-page.intelligencebank.com/ Wed, 25 Feb 2026 02:20:51 +0000 https://status-page.intelligencebank.com/#8b821b0397f28e71327a916ab68eb7f5ffbd4f01142b213ba1ade1e1461ca25e CA Web recovered CA Web went down https://status-page.intelligencebank.com/ Wed, 25 Feb 2026 02:19:35 +0000 https://status-page.intelligencebank.com/#8b821b0397f28e71327a916ab68eb7f5ffbd4f01142b213ba1ade1e1461ca25e CA Web went down AU API recovered https://status-page.intelligencebank.com/ Wed, 18 Feb 2026 09:24:40 +0000 https://status-page.intelligencebank.com/#d53bd2d13a8fbc3d71b6841821331ca109f6f51f6770d0620cd69633f6e7095b AU API recovered AU API went down https://status-page.intelligencebank.com/ Wed, 18 Feb 2026 09:24:13 +0000 https://status-page.intelligencebank.com/#d53bd2d13a8fbc3d71b6841821331ca109f6f51f6770d0620cd69633f6e7095b AU API went down US API recovered https://status-page.intelligencebank.com/ Wed, 11 Feb 2026 03:23:07 +0000 https://status-page.intelligencebank.com/#7a9bbf707e026cd1ded37499e8c6ebaa7b8447a6933a31f23abe5991bce4190e US API recovered US API went down https://status-page.intelligencebank.com/ Wed, 11 Feb 2026 03:22:11 +0000 https://status-page.intelligencebank.com/#7a9bbf707e026cd1ded37499e8c6ebaa7b8447a6933a31f23abe5991bce4190e US API went down EU API recovered https://status-page.intelligencebank.com/ Wed, 11 Feb 2026 00:20:25 +0000 https://status-page.intelligencebank.com/#15d1557bbbff66a1fba5c6521b7aa5fa8d66a986f54eb127727b137e11adb5ad EU API recovered EU API went down https://status-page.intelligencebank.com/ Wed, 11 Feb 2026 00:19:58 +0000 https://status-page.intelligencebank.com/#15d1557bbbff66a1fba5c6521b7aa5fa8d66a986f54eb127727b137e11adb5ad EU API went down CA API recovered https://status-page.intelligencebank.com/ Tue, 10 Feb 2026 02:18:51 +0000 https://status-page.intelligencebank.com/#174aade4ad9c6431f9b908ed4fa41257234629723167bb7ba622a83c47b0c52e CA API recovered CA API went down https://status-page.intelligencebank.com/ Tue, 10 Feb 2026 02:18:19 +0000 https://status-page.intelligencebank.com/#174aade4ad9c6431f9b908ed4fa41257234629723167bb7ba622a83c47b0c52e CA API went down EU Web recovered https://status-page.intelligencebank.com/ Wed, 28 Jan 2026 17:00:17 +0000 https://status-page.intelligencebank.com/#509b1c3cb26cabe87386cae03d6687f69451a49e8cafafa44189d2d6d6f1d59a EU Web recovered EU Web went down https://status-page.intelligencebank.com/ Wed, 28 Jan 2026 16:59:59 +0000 https://status-page.intelligencebank.com/#509b1c3cb26cabe87386cae03d6687f69451a49e8cafafa44189d2d6d6f1d59a EU Web went down AU Web recovered https://status-page.intelligencebank.com/ Mon, 12 Jan 2026 09:25:55 +0000 https://status-page.intelligencebank.com/#db2bbbbff9cf5d7a41daa9ac2f2c5209970e0609b2e171d5c440b089e665c307 AU Web recovered AU Web went down https://status-page.intelligencebank.com/ Mon, 12 Jan 2026 09:24:24 +0000 https://status-page.intelligencebank.com/#db2bbbbff9cf5d7a41daa9ac2f2c5209970e0609b2e171d5c440b089e665c307 AU Web went down maintenance https://status-page.intelligencebank.com/incident/799302 Tue, 06 Jan 2026 10:32:36 -0000 https://status-page.intelligencebank.com/incident/799302#93317853567a99e4ba21d7db3538c90030dc9afc6646bdbdec435c20b8c72b9b Maintenance completed maintenance https://status-page.intelligencebank.com/incident/799302 Tue, 06 Jan 2026 10:32:36 -0000 https://status-page.intelligencebank.com/incident/799302#93317853567a99e4ba21d7db3538c90030dc9afc6646bdbdec435c20b8c72b9b Maintenance completed AU Web recovered https://status-page.intelligencebank.com/ Tue, 06 Jan 2026 10:26:56 +0000 https://status-page.intelligencebank.com/#73fd13996bb089816dd5ed56fe5795b5b306da6c864c46cad670d26b348bf0e2 AU Web recovered maintenance https://status-page.intelligencebank.com/incident/799302 Tue, 06 Jan 2026 10:25:16 -0000 https://status-page.intelligencebank.com/incident/799302#aaaa25d861be4aace974fcb22bb6992661ac3316f8044cade689150685748b74 maintenance maintenance https://status-page.intelligencebank.com/incident/799302 Tue, 06 Jan 2026 10:25:16 -0000 https://status-page.intelligencebank.com/incident/799302#aaaa25d861be4aace974fcb22bb6992661ac3316f8044cade689150685748b74 maintenance maintenance https://status-page.intelligencebank.com/incident/799302 Tue, 06 Jan 2026 10:25:16 -0000 https://status-page.intelligencebank.com/incident/799302#aaaa25d861be4aace974fcb22bb6992661ac3316f8044cade689150685748b74 maintenance maintenance https://status-page.intelligencebank.com/incident/799302 Tue, 06 Jan 2026 10:25:16 -0000 https://status-page.intelligencebank.com/incident/799302#aaaa25d861be4aace974fcb22bb6992661ac3316f8044cade689150685748b74 maintenance AU Web went down https://status-page.intelligencebank.com/ Tue, 06 Jan 2026 10:25:05 +0000 https://status-page.intelligencebank.com/#73fd13996bb089816dd5ed56fe5795b5b306da6c864c46cad670d26b348bf0e2 AU Web went down AU Web recovered https://status-page.intelligencebank.com/ Tue, 06 Jan 2026 10:24:22 +0000 https://status-page.intelligencebank.com/#10459bc44a46f472d6d93a07e6d8cca31210af08714630a85dd42723e6de5dd3 AU Web recovered AU Web went down https://status-page.intelligencebank.com/ Tue, 06 Jan 2026 10:21:56 +0000 https://status-page.intelligencebank.com/#10459bc44a46f472d6d93a07e6d8cca31210af08714630a85dd42723e6de5dd3 AU Web went down Several servers in the backend are being upgraded. https://status-page.intelligencebank.com/incident/799274 Tue, 06 Jan 2026 09:57:21 -0000 https://status-page.intelligencebank.com/incident/799274#02559e4f2271711a57a6e7d0861c933832ef30dc01656f490a8549f6faa29391 Maintenance completed Several servers in the backend are being upgraded. https://status-page.intelligencebank.com/incident/799274 Tue, 06 Jan 2026 09:57:21 -0000 https://status-page.intelligencebank.com/incident/799274#02559e4f2271711a57a6e7d0861c933832ef30dc01656f490a8549f6faa29391 Maintenance completed Several servers in the backend are being upgraded. https://status-page.intelligencebank.com/incident/799274 Tue, 06 Jan 2026 09:56:53 -0000 https://status-page.intelligencebank.com/incident/799274#a1c8e7058b20afc1c6e2af7fd191464e833211afc47daa463547b96182163dc2 Several servers in the backend are being upgraded. Several servers in the backend are being upgraded. https://status-page.intelligencebank.com/incident/799274 Tue, 06 Jan 2026 09:56:53 -0000 https://status-page.intelligencebank.com/incident/799274#a1c8e7058b20afc1c6e2af7fd191464e833211afc47daa463547b96182163dc2 Several servers in the backend are being upgraded. Several servers in the backend are being upgraded. https://status-page.intelligencebank.com/incident/799120 Tue, 06 Jan 2026 05:00:06 -0000 https://status-page.intelligencebank.com/incident/799120#1d3beff06d4ec67af0efa921192de9039b810928f92a63653eac2124c76f7ed6 Maintenance completed Several servers in the backend are being upgraded. https://status-page.intelligencebank.com/incident/799120 Tue, 06 Jan 2026 05:00:06 -0000 https://status-page.intelligencebank.com/incident/799120#1d3beff06d4ec67af0efa921192de9039b810928f92a63653eac2124c76f7ed6 Maintenance completed US Web recovered https://status-page.intelligencebank.com/ Tue, 06 Jan 2026 04:28:55 +0000 https://status-page.intelligencebank.com/#23137423d91dd869a7626e7c28e4237beeccb633b38799352b3224d65ab8f6bd US Web recovered US Web went down https://status-page.intelligencebank.com/ Tue, 06 Jan 2026 04:23:42 +0000 https://status-page.intelligencebank.com/#23137423d91dd869a7626e7c28e4237beeccb633b38799352b3224d65ab8f6bd US Web went down Several servers in the backend are being upgraded. https://status-page.intelligencebank.com/incident/799120 Tue, 06 Jan 2026 04:20:00 -0000 https://status-page.intelligencebank.com/incident/799120#a0d5120c33b1894bdedc130c03ea76e56b489e03112421f1ecd53099477c23d4 Several servers in the backend are being upgraded. Several servers in the backend are being upgraded. https://status-page.intelligencebank.com/incident/799120 Tue, 06 Jan 2026 04:20:00 -0000 https://status-page.intelligencebank.com/incident/799120#a0d5120c33b1894bdedc130c03ea76e56b489e03112421f1ecd53099477c23d4 Several servers in the backend are being upgraded. CA Web recovered https://status-page.intelligencebank.com/ Tue, 06 Jan 2026 02:48:07 +0000 https://status-page.intelligencebank.com/#b09ae76a9f4c37947fdfed21187b18b95330fe91a76886d2f3b79a35ba2d9a87 CA Web recovered CA Web went down https://status-page.intelligencebank.com/ Tue, 06 Jan 2026 02:43:16 +0000 https://status-page.intelligencebank.com/#b09ae76a9f4c37947fdfed21187b18b95330fe91a76886d2f3b79a35ba2d9a87 CA Web went down Several servers in the backend are being upgraded. https://status-page.intelligencebank.com/incident/799026 Tue, 06 Jan 2026 01:43:07 -0000 https://status-page.intelligencebank.com/incident/799026#ad13ada86e1008b79c32372cf4683638e16eed21911c955f27cbbcc2f476712a Maintenance completed Several servers in the backend are being upgraded. https://status-page.intelligencebank.com/incident/799026 Tue, 06 Jan 2026 01:43:07 -0000 https://status-page.intelligencebank.com/incident/799026#ad13ada86e1008b79c32372cf4683638e16eed21911c955f27cbbcc2f476712a Maintenance completed CA Web recovered https://status-page.intelligencebank.com/ Tue, 06 Jan 2026 01:41:37 +0000 https://status-page.intelligencebank.com/#dd756f9cb9dc2f312d2fe4d78866cc11273189d9a834e7a9050b9e45ae548531 CA Web recovered CA Web went down https://status-page.intelligencebank.com/ Tue, 06 Jan 2026 01:30:11 +0000 https://status-page.intelligencebank.com/#dd756f9cb9dc2f312d2fe4d78866cc11273189d9a834e7a9050b9e45ae548531 CA Web went down Several servers in the backend are being upgraded. https://status-page.intelligencebank.com/incident/799026 Tue, 06 Jan 2026 01:02:00 -0000 https://status-page.intelligencebank.com/incident/799026#e4c9be7ee8723e405dd0f572706e7fc6fa42fc638f49ab299c79b599f0c9afa7 Several servers in the backend are being upgraded. Several servers in the backend are being upgraded. https://status-page.intelligencebank.com/incident/799026 Tue, 06 Jan 2026 01:02:00 -0000 https://status-page.intelligencebank.com/incident/799026#e4c9be7ee8723e405dd0f572706e7fc6fa42fc638f49ab299c79b599f0c9afa7 Several servers in the backend are being upgraded. Several servers in the backend are being upgraded. https://status-page.intelligencebank.com/incident/799026 Tue, 06 Jan 2026 01:02:00 -0000 https://status-page.intelligencebank.com/incident/799026#e4c9be7ee8723e405dd0f572706e7fc6fa42fc638f49ab299c79b599f0c9afa7 Several servers in the backend are being upgraded. Several servers in the backend are being upgraded. https://status-page.intelligencebank.com/incident/799026 Tue, 06 Jan 2026 01:02:00 -0000 https://status-page.intelligencebank.com/incident/799026#e4c9be7ee8723e405dd0f572706e7fc6fa42fc638f49ab299c79b599f0c9afa7 Several servers in the backend are being upgraded. EU Web recovered https://status-page.intelligencebank.com/ Tue, 06 Jan 2026 00:28:13 +0000 https://status-page.intelligencebank.com/#af46d6e49bd4ecbbd53fbf09a52d2cee756f6a53c84285d9cf63eb7079748791 EU Web recovered EU Web went down https://status-page.intelligencebank.com/ Tue, 06 Jan 2026 00:16:45 +0000 https://status-page.intelligencebank.com/#af46d6e49bd4ecbbd53fbf09a52d2cee756f6a53c84285d9cf63eb7079748791 EU Web went down US Web recovered https://status-page.intelligencebank.com/ Sun, 04 Jan 2026 01:44:22 +0000 https://status-page.intelligencebank.com/#3924c2a7db3a663e763ff39b61ac3c7c8cea3874140b28dea93ad950837dca4e US Web recovered US Web went down https://status-page.intelligencebank.com/ Sun, 04 Jan 2026 01:44:08 +0000 https://status-page.intelligencebank.com/#3924c2a7db3a663e763ff39b61ac3c7c8cea3874140b28dea93ad950837dca4e US Web went down this is a test https://status-page.intelligencebank.com/incident/790486 Fri, 19 Dec 2025 00:10:00 -0000 https://status-page.intelligencebank.com/incident/790486#be7cb1971ebb3376f04ace3ae21a5bc98dcfe95e537781f8db3643298d29e50e sadsddaw CA Web recovered https://status-page.intelligencebank.com/ Thu, 18 Dec 2025 02:25:09 +0000 https://status-page.intelligencebank.com/#20fed7f92afe1be7f5e4eafa69414393974af1e8215659066518ffc95de8e7a7 CA Web recovered CA Web went down https://status-page.intelligencebank.com/ Thu, 18 Dec 2025 02:20:33 +0000 https://status-page.intelligencebank.com/#20fed7f92afe1be7f5e4eafa69414393974af1e8215659066518ffc95de8e7a7 CA Web went down Partial Downtime with Content Risk Reviews https://status-page.intelligencebank.com/incident/736824 Thu, 02 Oct 2025 17:48:00 -0000 https://status-page.intelligencebank.com/incident/736824#58d5bbcf6543f330d46fd059b495f611685f60e6b245a4109d05bce256752e0f From 11:25 pm October 2, 2025 AEST to 03:48 am October 3, 2025, there was a partial failure of content risk reviews due to an issue with our external virus scanning software. A patch was released within the standard SLA window. Partial Downtime with Content Risk Reviews https://status-page.intelligencebank.com/incident/736824 Thu, 02 Oct 2025 17:48:00 -0000 https://status-page.intelligencebank.com/incident/736824#58d5bbcf6543f330d46fd059b495f611685f60e6b245a4109d05bce256752e0f From 11:25 pm October 2, 2025 AEST to 03:48 am October 3, 2025, there was a partial failure of content risk reviews due to an issue with our external virus scanning software. A patch was released within the standard SLA window. Partial Downtime with Content Risk Reviews https://status-page.intelligencebank.com/incident/736824 Thu, 02 Oct 2025 17:48:00 -0000 https://status-page.intelligencebank.com/incident/736824#58d5bbcf6543f330d46fd059b495f611685f60e6b245a4109d05bce256752e0f From 11:25 pm October 2, 2025 AEST to 03:48 am October 3, 2025, there was a partial failure of content risk reviews due to an issue with our external virus scanning software. A patch was released within the standard SLA window. Partial Downtime with Content Risk Reviews https://status-page.intelligencebank.com/incident/736824 Thu, 02 Oct 2025 17:48:00 -0000 https://status-page.intelligencebank.com/incident/736824#58d5bbcf6543f330d46fd059b495f611685f60e6b245a4109d05bce256752e0f From 11:25 pm October 2, 2025 AEST to 03:48 am October 3, 2025, there was a partial failure of content risk reviews due to an issue with our external virus scanning software. A patch was released within the standard SLA window. Partial Downtime with Content Risk Reviews https://status-page.intelligencebank.com/incident/736824 Thu, 02 Oct 2025 17:48:00 -0000 https://status-page.intelligencebank.com/incident/736824#58d5bbcf6543f330d46fd059b495f611685f60e6b245a4109d05bce256752e0f From 11:25 pm October 2, 2025 AEST to 03:48 am October 3, 2025, there was a partial failure of content risk reviews due to an issue with our external virus scanning software. A patch was released within the standard SLA window. Partial Downtime with Content Risk Reviews https://status-page.intelligencebank.com/incident/736824 Thu, 02 Oct 2025 17:48:00 -0000 https://status-page.intelligencebank.com/incident/736824#58d5bbcf6543f330d46fd059b495f611685f60e6b245a4109d05bce256752e0f From 11:25 pm October 2, 2025 AEST to 03:48 am October 3, 2025, there was a partial failure of content risk reviews due to an issue with our external virus scanning software. A patch was released within the standard SLA window. Partial Downtime with Content Risk Reviews https://status-page.intelligencebank.com/incident/736824 Thu, 02 Oct 2025 17:48:00 -0000 https://status-page.intelligencebank.com/incident/736824#58d5bbcf6543f330d46fd059b495f611685f60e6b245a4109d05bce256752e0f From 11:25 pm October 2, 2025 AEST to 03:48 am October 3, 2025, there was a partial failure of content risk reviews due to an issue with our external virus scanning software. A patch was released within the standard SLA window. Partial Downtime with Content Risk Reviews https://status-page.intelligencebank.com/incident/736824 Thu, 02 Oct 2025 17:48:00 -0000 https://status-page.intelligencebank.com/incident/736824#58d5bbcf6543f330d46fd059b495f611685f60e6b245a4109d05bce256752e0f From 11:25 pm October 2, 2025 AEST to 03:48 am October 3, 2025, there was a partial failure of content risk reviews due to an issue with our external virus scanning software. A patch was released within the standard SLA window. US Backend systems upgrades https://status-page.intelligencebank.com/incident/626828 Mon, 11 Aug 2025 12:00:00 -0000 https://status-page.intelligencebank.com/incident/626828#42b77ee657729cb7334d0e75e6e32f6c01a482f183a720fb044a852de71bf961 Maintenance completed US Backend systems upgrades https://status-page.intelligencebank.com/incident/626828 Mon, 11 Aug 2025 12:00:00 -0000 https://status-page.intelligencebank.com/incident/626828#42b77ee657729cb7334d0e75e6e32f6c01a482f183a720fb044a852de71bf961 Maintenance completed US Backend systems upgrades https://status-page.intelligencebank.com/incident/626828 Mon, 11 Aug 2025 10:00:00 -0000 https://status-page.intelligencebank.com/incident/626828#3f6dd1df00f97e2f6c16de763e20542fce00c26142ae1d0fc9be2e7ef62aab01 Several servers in the backend are being upgraded. There may be short outages during the maintenance period. US Backend systems upgrades https://status-page.intelligencebank.com/incident/626828 Mon, 11 Aug 2025 10:00:00 -0000 https://status-page.intelligencebank.com/incident/626828#3f6dd1df00f97e2f6c16de763e20542fce00c26142ae1d0fc9be2e7ef62aab01 Several servers in the backend are being upgraded. There may be short outages during the maintenance period. AU Backend systems upgrades https://status-page.intelligencebank.com/incident/626821 Sun, 10 Aug 2025 02:00:00 -0000 https://status-page.intelligencebank.com/incident/626821#4b0ccd1a55dc0194e6273fa5bf2fefcf824a3693f9b023a9effd46bf55c90612 Maintenance completed AU Backend systems upgrades https://status-page.intelligencebank.com/incident/626821 Sun, 10 Aug 2025 02:00:00 -0000 https://status-page.intelligencebank.com/incident/626821#4b0ccd1a55dc0194e6273fa5bf2fefcf824a3693f9b023a9effd46bf55c90612 Maintenance completed AU Backend systems upgrades https://status-page.intelligencebank.com/incident/626821 Sun, 10 Aug 2025 00:00:00 -0000 https://status-page.intelligencebank.com/incident/626821#4115394f01c5b81c5e85c1bd4a861fa2bbe97cd211128710dc8da695de63c86e Several servers in the backend are being upgraded. AU Backend systems upgrades https://status-page.intelligencebank.com/incident/626821 Sun, 10 Aug 2025 00:00:00 -0000 https://status-page.intelligencebank.com/incident/626821#4115394f01c5b81c5e85c1bd4a861fa2bbe97cd211128710dc8da695de63c86e Several servers in the backend are being upgraded. CA Backend systems upgrades https://status-page.intelligencebank.com/incident/626819 Mon, 04 Aug 2025 04:00:00 -0000 https://status-page.intelligencebank.com/incident/626819#59798f8ce80e010c95c6b44e88ccf3f4f6fb9c7c21b2503843cc1f20f6d8b41a Maintenance completed CA Backend systems upgrades https://status-page.intelligencebank.com/incident/626819 Mon, 04 Aug 2025 04:00:00 -0000 https://status-page.intelligencebank.com/incident/626819#59798f8ce80e010c95c6b44e88ccf3f4f6fb9c7c21b2503843cc1f20f6d8b41a Maintenance completed CA Backend systems upgrades https://status-page.intelligencebank.com/incident/626819 Mon, 04 Aug 2025 01:00:00 -0000 https://status-page.intelligencebank.com/incident/626819#03b7df602197612749b3811aa53f4866d377947f73a6cabeb04cb30896a2e679 Several servers in the backend are being upgraded. CA Backend systems upgrades https://status-page.intelligencebank.com/incident/626819 Mon, 04 Aug 2025 01:00:00 -0000 https://status-page.intelligencebank.com/incident/626819#03b7df602197612749b3811aa53f4866d377947f73a6cabeb04cb30896a2e679 Several servers in the backend are being upgraded. EU Backend systems upgrades https://status-page.intelligencebank.com/incident/625407 Mon, 04 Aug 2025 01:00:00 -0000 https://status-page.intelligencebank.com/incident/625407#0200de92d06bd6a68613d965852a2ea52a167da81fed02ef6b49b11d9424b21b Maintenance completed EU Backend systems upgrades https://status-page.intelligencebank.com/incident/625407 Mon, 04 Aug 2025 01:00:00 -0000 https://status-page.intelligencebank.com/incident/625407#0200de92d06bd6a68613d965852a2ea52a167da81fed02ef6b49b11d9424b21b Maintenance completed EU Backend systems upgrades https://status-page.intelligencebank.com/incident/625407 Sun, 03 Aug 2025 23:00:00 -0000 https://status-page.intelligencebank.com/incident/625407#cd67ff85c46cb272dd1146cee64397c899b499c73f2c1a7e41155b8c56ddd966 Several servers in the backend are being updated. EU Backend systems upgrades https://status-page.intelligencebank.com/incident/625407 Sun, 03 Aug 2025 23:00:00 -0000 https://status-page.intelligencebank.com/incident/625407#cd67ff85c46cb272dd1146cee64397c899b499c73f2c1a7e41155b8c56ddd966 Several servers in the backend are being updated. Intermittent slow response https://status-page.intelligencebank.com/incident/615926 Tue, 08 Jul 2025 04:10:00 -0000 https://status-page.intelligencebank.com/incident/615926#659b990fb5f4135d95721a638132a9b12b84ba3c006f8e56e1fc44df9ffe2027 There were intermittent slow responses from around 1pm to 2pm across the platform caused by a network issue affecting one of the search servers. This has now been resolved. Difficulty uploading files https://status-page.intelligencebank.com/incident/606119 Tue, 10 Jun 2025 06:30:00 -0000 https://status-page.intelligencebank.com/incident/606119#1b85e913cf5e85e23ba97de565e31c34200b30c927a91a276987a60e0d1acf39 several customers reporting slow processing on site and an inability to upload files. Initial investigation points to a low level network issue. Difficulty uploading files https://status-page.intelligencebank.com/incident/606119 Tue, 10 Jun 2025 06:30:00 -0000 https://status-page.intelligencebank.com/incident/606119#1b85e913cf5e85e23ba97de565e31c34200b30c927a91a276987a60e0d1acf39 several customers reporting slow processing on site and an inability to upload files. Initial investigation points to a low level network issue.