Incidents | IntelligenceBank Incidents reported on status page for IntelligenceBank https://status-page.intelligencebank.com/ https://d1lppblt9t2x15.cloudfront.net/logos/2f219b4e12b3caf85c02e19e9df44162.png Incidents | IntelligenceBank https://status-page.intelligencebank.com/ en US Web recovered https://status-page.intelligencebank.com/ Tue, 28 Apr 2026 04:27:09 +0000 https://status-page.intelligencebank.com/#accc45faba9c1b19997b80ef3a4682d538cf3f2e9cac70636aba61ceee1a6bba US Web recovered US Web went down https://status-page.intelligencebank.com/ Tue, 28 Apr 2026 04:26:13 +0000 https://status-page.intelligencebank.com/#accc45faba9c1b19997b80ef3a4682d538cf3f2e9cac70636aba61ceee1a6bba US Web went down EU API recovered https://status-page.intelligencebank.com/ Tue, 28 Apr 2026 01:21:28 +0000 https://status-page.intelligencebank.com/#9bb6d726be4cf5b4c20f947a176e434f9cd7c0bba3366f9bcb102d44e1a1ffc5 EU API recovered EU API went down https://status-page.intelligencebank.com/ Tue, 28 Apr 2026 01:18:57 +0000 https://status-page.intelligencebank.com/#9bb6d726be4cf5b4c20f947a176e434f9cd7c0bba3366f9bcb102d44e1a1ffc5 EU API went down EU API recovered https://status-page.intelligencebank.com/ Tue, 14 Apr 2026 05:21:59 +0000 https://status-page.intelligencebank.com/#1d08b242f6f682260256fd3086fc6c326cb774f3cc8e80ed940c0f3af8147c78 EU API recovered EU API went down https://status-page.intelligencebank.com/ Tue, 14 Apr 2026 05:20:58 +0000 https://status-page.intelligencebank.com/#1d08b242f6f682260256fd3086fc6c326cb774f3cc8e80ed940c0f3af8147c78 EU API went down AU Web recovered https://status-page.intelligencebank.com/ Mon, 13 Apr 2026 10:25:57 +0000 https://status-page.intelligencebank.com/#a6ae13cb49f344e136ec6cbd9654c9becb8abcc9b5d8132e7ac8a0a735916e0e AU Web recovered AU Web went down https://status-page.intelligencebank.com/ Mon, 13 Apr 2026 10:24:56 +0000 https://status-page.intelligencebank.com/#a6ae13cb49f344e136ec6cbd9654c9becb8abcc9b5d8132e7ac8a0a735916e0e AU Web went down CA API recovered https://status-page.intelligencebank.com/ Fri, 03 Apr 2026 02:23:51 +0000 https://status-page.intelligencebank.com/#e6fe7e4ddcce696687c6c234fbe9deb48bb35b5d68647fe067f1450c6201a2b6 CA API recovered CA API went down https://status-page.intelligencebank.com/ Fri, 03 Apr 2026 02:22:48 +0000 https://status-page.intelligencebank.com/#e6fe7e4ddcce696687c6c234fbe9deb48bb35b5d68647fe067f1450c6201a2b6 CA API went down EU Web recovered https://status-page.intelligencebank.com/ Fri, 27 Mar 2026 00:17:15 +0000 https://status-page.intelligencebank.com/#ac0847d539a776c300e5789b624f8215ef08cd52681b3d89cbea4d54f0574fdb EU Web recovered EU Web went down https://status-page.intelligencebank.com/ Fri, 27 Mar 2026 00:15:43 +0000 https://status-page.intelligencebank.com/#ac0847d539a776c300e5789b624f8215ef08cd52681b3d89cbea4d54f0574fdb EU Web went down CA API recovered https://status-page.intelligencebank.com/ Thu, 19 Mar 2026 02:17:18 +0000 https://status-page.intelligencebank.com/#be1ac8944fc5a2b8c9162238ff23600311912692e33a5e50d08a1ca4db37f987 CA API recovered CA API went down https://status-page.intelligencebank.com/ Thu, 19 Mar 2026 02:16:28 +0000 https://status-page.intelligencebank.com/#be1ac8944fc5a2b8c9162238ff23600311912692e33a5e50d08a1ca4db37f987 CA API went down EU API recovered https://status-page.intelligencebank.com/ Thu, 19 Mar 2026 00:21:01 +0000 https://status-page.intelligencebank.com/#b5b5221dd17710cbe144dd4a3bf0f5c85e8b2f256ab3cca18f2d262c68f85c0c EU API recovered EU API went down https://status-page.intelligencebank.com/ Thu, 19 Mar 2026 00:20:25 +0000 https://status-page.intelligencebank.com/#b5b5221dd17710cbe144dd4a3bf0f5c85e8b2f256ab3cca18f2d262c68f85c0c EU API went down CA Web recovered https://status-page.intelligencebank.com/ Fri, 13 Mar 2026 02:21:09 +0000 https://status-page.intelligencebank.com/#8adeb0e26e703b6d7cbc71646353cc403c0b1af5b4786361547abd2654d9f484 CA Web recovered CA API recovered https://status-page.intelligencebank.com/ Fri, 13 Mar 2026 02:19:14 +0000 https://status-page.intelligencebank.com/#a73da86b5e3ce65f84551f25442746cf32045d0a0099d344a4393907d6e2c6cd CA API recovered CA API went down https://status-page.intelligencebank.com/ Fri, 13 Mar 2026 02:18:51 +0000 https://status-page.intelligencebank.com/#a73da86b5e3ce65f84551f25442746cf32045d0a0099d344a4393907d6e2c6cd CA API went down CA Web went down https://status-page.intelligencebank.com/ Fri, 13 Mar 2026 02:18:34 +0000 https://status-page.intelligencebank.com/#8adeb0e26e703b6d7cbc71646353cc403c0b1af5b4786361547abd2654d9f484 CA Web went down EU Web recovered https://status-page.intelligencebank.com/ Fri, 13 Mar 2026 00:24:49 +0000 https://status-page.intelligencebank.com/#c420bd29e693b6398edc0e315407c82f7d60f9beadcf40d38b04779cf666f194 EU Web recovered EU Web went down https://status-page.intelligencebank.com/ Fri, 13 Mar 2026 00:22:13 +0000 https://status-page.intelligencebank.com/#c420bd29e693b6398edc0e315407c82f7d60f9beadcf40d38b04779cf666f194 EU Web went down CA Web recovered https://status-page.intelligencebank.com/ Wed, 11 Mar 2026 02:24:18 +0000 https://status-page.intelligencebank.com/#e6566d42478c1f1f2396f5f0b732d5b833043a20a469c8f9f294a2f5f1cd6293 CA Web recovered CA Web went down https://status-page.intelligencebank.com/ Wed, 11 Mar 2026 02:23:32 +0000 https://status-page.intelligencebank.com/#e6566d42478c1f1f2396f5f0b732d5b833043a20a469c8f9f294a2f5f1cd6293 CA Web went down CA Web recovered https://status-page.intelligencebank.com/ Wed, 25 Feb 2026 02:20:51 +0000 https://status-page.intelligencebank.com/#8b821b0397f28e71327a916ab68eb7f5ffbd4f01142b213ba1ade1e1461ca25e CA Web recovered CA Web went down https://status-page.intelligencebank.com/ Wed, 25 Feb 2026 02:19:35 +0000 https://status-page.intelligencebank.com/#8b821b0397f28e71327a916ab68eb7f5ffbd4f01142b213ba1ade1e1461ca25e CA Web went down AU API recovered https://status-page.intelligencebank.com/ Wed, 18 Feb 2026 09:24:40 +0000 https://status-page.intelligencebank.com/#d53bd2d13a8fbc3d71b6841821331ca109f6f51f6770d0620cd69633f6e7095b AU API recovered AU API went down https://status-page.intelligencebank.com/ Wed, 18 Feb 2026 09:24:13 +0000 https://status-page.intelligencebank.com/#d53bd2d13a8fbc3d71b6841821331ca109f6f51f6770d0620cd69633f6e7095b AU API went down US API recovered https://status-page.intelligencebank.com/ Wed, 11 Feb 2026 03:23:07 +0000 https://status-page.intelligencebank.com/#7a9bbf707e026cd1ded37499e8c6ebaa7b8447a6933a31f23abe5991bce4190e US API recovered US API went down https://status-page.intelligencebank.com/ Wed, 11 Feb 2026 03:22:11 +0000 https://status-page.intelligencebank.com/#7a9bbf707e026cd1ded37499e8c6ebaa7b8447a6933a31f23abe5991bce4190e US API went down EU API recovered https://status-page.intelligencebank.com/ Wed, 11 Feb 2026 00:20:25 +0000 https://status-page.intelligencebank.com/#15d1557bbbff66a1fba5c6521b7aa5fa8d66a986f54eb127727b137e11adb5ad EU API recovered EU API went down https://status-page.intelligencebank.com/ Wed, 11 Feb 2026 00:19:58 +0000 https://status-page.intelligencebank.com/#15d1557bbbff66a1fba5c6521b7aa5fa8d66a986f54eb127727b137e11adb5ad EU API went down CA API recovered https://status-page.intelligencebank.com/ Tue, 10 Feb 2026 02:18:51 +0000 https://status-page.intelligencebank.com/#174aade4ad9c6431f9b908ed4fa41257234629723167bb7ba622a83c47b0c52e CA API recovered CA API went down https://status-page.intelligencebank.com/ Tue, 10 Feb 2026 02:18:19 +0000 https://status-page.intelligencebank.com/#174aade4ad9c6431f9b908ed4fa41257234629723167bb7ba622a83c47b0c52e CA API went down maintenance https://status-page.intelligencebank.com/incident/799302 Tue, 06 Jan 2026 10:25:16 -0000 https://status-page.intelligencebank.com/incident/799302#aaaa25d861be4aace974fcb22bb6992661ac3316f8044cade689150685748b74 maintenance Several servers in the backend are being upgraded. https://status-page.intelligencebank.com/incident/799274 Tue, 06 Jan 2026 09:56:53 -0000 https://status-page.intelligencebank.com/incident/799274#a1c8e7058b20afc1c6e2af7fd191464e833211afc47daa463547b96182163dc2 Several servers in the backend are being upgraded. Several servers in the backend are being upgraded. https://status-page.intelligencebank.com/incident/799120 Tue, 06 Jan 2026 04:20:00 -0000 https://status-page.intelligencebank.com/incident/799120#a0d5120c33b1894bdedc130c03ea76e56b489e03112421f1ecd53099477c23d4 Several servers in the backend are being upgraded. Several servers in the backend are being upgraded. https://status-page.intelligencebank.com/incident/799026 Tue, 06 Jan 2026 01:02:00 -0000 https://status-page.intelligencebank.com/incident/799026#e4c9be7ee8723e405dd0f572706e7fc6fa42fc638f49ab299c79b599f0c9afa7 Several servers in the backend are being upgraded. this is a test https://status-page.intelligencebank.com/incident/790486 Fri, 19 Dec 2025 00:10:00 -0000 https://status-page.intelligencebank.com/incident/790486#be7cb1971ebb3376f04ace3ae21a5bc98dcfe95e537781f8db3643298d29e50e sadsddaw Partial Downtime with Content Risk Reviews https://status-page.intelligencebank.com/incident/736824 Thu, 02 Oct 2025 17:48:00 -0000 https://status-page.intelligencebank.com/incident/736824#58d5bbcf6543f330d46fd059b495f611685f60e6b245a4109d05bce256752e0f From 11:25 pm October 2, 2025 AEST to 03:48 am October 3, 2025, there was a partial failure of content risk reviews due to an issue with our external virus scanning software. A patch was released within the standard SLA window. US Backend systems upgrades https://status-page.intelligencebank.com/incident/626828 Mon, 11 Aug 2025 10:00:00 -0000 https://status-page.intelligencebank.com/incident/626828#3f6dd1df00f97e2f6c16de763e20542fce00c26142ae1d0fc9be2e7ef62aab01 Several servers in the backend are being upgraded. There may be short outages during the maintenance period. AU Backend systems upgrades https://status-page.intelligencebank.com/incident/626821 Sun, 10 Aug 2025 02:00:00 -0000 https://status-page.intelligencebank.com/incident/626821#4b0ccd1a55dc0194e6273fa5bf2fefcf824a3693f9b023a9effd46bf55c90612 Maintenance completed AU Backend systems upgrades https://status-page.intelligencebank.com/incident/626821 Sun, 10 Aug 2025 00:00:00 -0000 https://status-page.intelligencebank.com/incident/626821#4115394f01c5b81c5e85c1bd4a861fa2bbe97cd211128710dc8da695de63c86e Several servers in the backend are being upgraded. CA Backend systems upgrades https://status-page.intelligencebank.com/incident/626819 Mon, 04 Aug 2025 01:00:00 -0000 https://status-page.intelligencebank.com/incident/626819#03b7df602197612749b3811aa53f4866d377947f73a6cabeb04cb30896a2e679 Several servers in the backend are being upgraded. EU Backend systems upgrades https://status-page.intelligencebank.com/incident/625407 Sun, 03 Aug 2025 23:00:00 -0000 https://status-page.intelligencebank.com/incident/625407#cd67ff85c46cb272dd1146cee64397c899b499c73f2c1a7e41155b8c56ddd966 Several servers in the backend are being updated. Intermittent slow response https://status-page.intelligencebank.com/incident/615926 Tue, 08 Jul 2025 04:10:00 -0000 https://status-page.intelligencebank.com/incident/615926#659b990fb5f4135d95721a638132a9b12b84ba3c006f8e56e1fc44df9ffe2027 There were intermittent slow responses from around 1pm to 2pm across the platform caused by a network issue affecting one of the search servers. This has now been resolved. Difficulty uploading files https://status-page.intelligencebank.com/incident/606119 Tue, 10 Jun 2025 06:30:00 -0000 https://status-page.intelligencebank.com/incident/606119#1b85e913cf5e85e23ba97de565e31c34200b30c927a91a276987a60e0d1acf39 several customers reporting slow processing on site and an inability to upload files. Initial investigation points to a low level network issue.